Reporting to the Project Support Supervisor, the Heavy Diesel Fitter will have strong communication skills, with exceptional customer support at the forefront of their interactions. The role will also involve providing lead technical support on maintenance and warranty repairs. You will be working both autonomously and within a team. 

Your success in delivering the above tasks plus a solid understanding of warranty provisions is crucial to the role. You will also assist customers with component warranty and replacement requirements.

This position is FIFO from Perth only, however support with relocation to Perth as per policy can also be provided to the right applicant.

Location: 

      Solomon Hub – Open pit iron ore mine site in the Pilbara region. 

Roster: 

      7 days, 7 nights, 7 off, 12.5 hrs each day (inc. of 30 minutes meal break) – FIFO from 
      Perth

What You’ll Do: 

•     Pro-actively assist with customer maintenance work teams for assigned major & minor work 
      scopes
•     Be responsible for completing assigned work scope in alignment with the Customers and 
      Westrac policies and procedures.
•     Emphasis on providing hands on technical assistance and a high level of productivity to 
      support and assist the customer's maintenance work teams.
•     Is the link between the Customer, Westrac and Caterpillar for all hands-on Caterpillar 
      equipment preventive maintenance practices and technical repairs.
•     Equipment trouble shooting and technical reporting via Caterpillar process and procedures.
•     Utilise Caterpillar product technical maintenance information and documentation SIS2. 
 
Skills & Experience: 

•     Australian recognised Heavy Mobile Plant Technology qualification coupled with post trade 
      experience.
•     Valid Australian recognised HR Drivers Licence. 
•     High level understanding of Caterpillar Warranty Provisions is essential.
•     Strong computer literacy with verbal and written communication skills.
•     Experience and strong understanding on 793F trucks, 994H & K loaders, D11T dozers and C175 
      and 3500 series engines including component change outs. 
•     Strong diagnostic and troubleshooting skills.
•     Confident to work autonomously and collaboratively in a team.
 
Our Benefits inclusive of but not limited to:

•     Financial Benefits – Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing,  
      Novated Leasing, Income Protection Insurance & more than 600 retail discounts, such as,    
      Coles, Petbarn, Virgin, HOYTS & Crown.
•     Health & Wellness – Discounts with BUPA, Fitness Passport to access multiple gyms across 
      Australia & EAP access to support you and your immediate family.
•     Culture & Career – Personal and Team Recognition (Made for More awards), Internal Career 
      Progression, Training & Flexibility through our award-winning WesTrac Institute
•     Employee Referral Program– Opportunity to receive a referral bonus up to $5000 for 
      applicable roles
•     Additional Perks – Emergency Services Leave, Defence Force Reserves Leave & Employee Share 
      Purchase Plan opportunity. 
 
Our Company & Commitment

With over 4,500 employees, WesTrac is one of the world's largest authorised Cat® equipment dealers, offering a wide range of mining and construction equipment and management solutions. 
 
At WesTrac, we reflect diverse communities, celebrate our people's diversity, and create a culture where employees feel safe to be their authentic selves. We encourage applications from First Nations people, LGBTQIA+ individuals, and those from culturally diverse backgrounds. WORK180 endorsed employer for our commitment to diversity, inclusion, and equality. 
 
Reference Number: 6152