At WesTrac, we’re made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work life balance you’ve always wanted. More development opportunities, with WesTrac's own in house RTO - 50737, access to your own guided learning platform and a range of pathways to help you steer your career in the direction of your dreams. More diversity, with over 4,000 team members with a tonne of differences, united by our passion for building a better tomorrow. As an industry leader and employer of choice, we’re Made for More.

As Service Pricing Officer you will be responsible for development accurate service pricing for Customer Support Agreements, Life Cycle Cost, Component Rebuild Centre and general service pricing. You will work closely with a team of various specialist resources such as Caterpillar, Sales and Support.

This is a full-time permanent position based at the WesTrac Tomago site.

Duties and responsibilities include:

• Ensuring company safety procedures, safe working practices and Life Saving Rules are followed
• Performing appropriate risk assessments per WesTrac policy
• Ensure all accidents/near miss incidents/hazards are submitted as per WesTrac policy
• Quality improvement on service and operational agreements
• Ensure contract documents reflect special terms, condition, assumptions and requests made while developing pricing

Why WesTrac?

• Job security and serious potential for career advancement
• Competitive remuneration
• Fitness Passport for the whole family
• Discounted CAT Hand Tools
• Generous relocation assistance for eligible candidates
• Income protection with 24/7 coverage
• 12 weeks paid parental leave (primary carer)
• Access to free Caterpillar online machine specific training
• Access to hands‑on technical training through the WesTrac Institute (RTO 50737)
• Refer a friend program – work alongside your mates and receive up to $3000!
• Novated leasing options
• Uniforms and PPE provided + laundered on site
• Employee Wellness Program & discounted private health insurance
• Start your career right with us- site specific training provided at our state-of-the-art WesTrac Institute

Experience and Qualifications

• Trade certificate qualification
• Minimum 8 years post trade experience within a relevant industry
• Knowledge and/or experience to industry parts and service
• Excellent customer service skills
• Intermediate communication skills
• High quality attention to detail
• Ability to work autonomously and within a team
• Organisational skills with ability to multitask
• Exposure to WesTrac systems (desirable)
• Experience with maintenance management for heavy mobile equipment

How to apply

If this role sounds like you, please click on the apply button and follow the prompts. We will get in touch if you are shortlisted for this opportunity. 

If you would like to learn more, please reach out to the recruitment team on 1300 797 028 for a confidential chat and ask for job number 5215.