Field Service Plant Mechanic – New Machines & Rebuilds Specialists | Newcastle Region

Ready to take your skills beyond the workshop? We’re on the lookout for passionate Field Service Plant Mechanics who thrive on seeing machines come to life and perform at their best.

As a New Machines or Rebuilds Specialist, you’ll work closely with our experienced team to commission new machines or complete full overhauls. From the workshop floor to the customer site, you’ll follow each build through to delivery—ensuring everything runs smoothly and efficiently.

Reporting to our Workshop Supervisors, you’ll be the trusted expert in the field—diagnosing, fine-tuning, and supporting customers during those critical early stages of operation. This is your opportunity to take ownership of the full process, backed by a fully equipped tool-of-trade vehicle and a collaborative, high-performing team.

To be successful, you’ll need:

• Cert III in Mobile Plant Technology (essential)
• Certificate of Proficiency (essential)
• Proven experience with new builds or machine rebuilds
• Familiarity with Caterpillar or similar brand surface mining equipment is essential.
• A proactive, customer-focused mindset and strong diagnostic skills
• Unrestricted Drivers License
• Applicants with site bans are ineligible

If you're looking to build your CAT experience before stepping into a Field Service role, our Workshop team is currently welcoming applications for Plant Mechanics eager to join the team!

Responsibilities

• Serve as the primary onsite point of contact, addressing customer requirements and providing excellent customer service.
• Coordinate onsite assembly and customisation of CAT machinery based on customer specifications.
• Perform repairs, maintenance, and inspections on CAT machinery to ensure optimal working condition before handover.
• Provide travel support, visiting various locations throughout Newcastle and the Hunter Region to offer field service assistance and address customer needs.
• Liaise and coordinate with internal stakeholders, such as Mining Support Representatives and Project Coordinators, to manage customer requests and machine requirements, ensuring a smooth and efficient delivery process.

About WesTrac

At WesTrac, we're made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work life balance you've always wanted. More development opportunities, with WesTrac's own in house RTO - 50737, access to your own guided learning platform and a range of pathways to help you steer your career in the direction of your dreams. More diversity, with over 4,000 team members with a tonne of differences, united by our passion for building a better tomorrow. As an industry leader and employer of choice, we're Made for More.


Why Join WesTrac?

• Fitness Passport for the whole family
• Annual Remuneration and performance review
• Discounted CAT Hand Tools
• Income protection with 24/7 coverage
• 12 weeks paid parental leave (primary carer)
• Online Learning Library to support your continued development – pathways to leadership roles
• Further education assistance programs – upgrade your skills and gain further post-trade knowledge!
• Refer a friend program - work alongside your mates and receive up to $3,000
• Novated leasing options
• Employee Wellness Program – EAP services available
• Discounted private health insurance
• Discounted tooling insurance options
• Made for More Rewards – discounts with major travel and retail brands!

Apply Now

If you believe you have the skills and experience to succeed in this role, please submit your resume for consideration via the link. For further information regarding this role, please contact our Recruitment Team on 1300 797 028. Successful applicants will be required to complete a satisfactory National Criminal History Check & Order 43 as part of the recruitment process.