At WesTrac, we’re made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work life balance you’ve always wanted. More development opportunities, with WesTrac's own in house RTO - 50737, access to your own guided learning platform and a range of pathways to help you steer your career in the direction of your dreams. More diversity, with over 4,000 team members with a tonne of differences, united by our passion for building a better tomorrow. As an industry leader and employer of choice, we’re Made for More. 

About the role 

Our Customer Solutions team is seeking a Demand Analyst to join us full‑time at our Tomago Head Office. This position plays a key role in forecasting component demand and supporting strategic planning activities, with strong potential for ongoing career development within WesTrac.

As a Demand Analyst, you’ll analyse future demand for NSW/ACT component rebuilds and convert these insights into practical recommendations that set the direction for inventory and labour planning. You’ll prepare the quarterly PLESN file that informs Caterpillar of future inventory requirements, ensuring we’re proactive, ready, and best positioned to deliver on sales opportunities while meeting customer demand.

Your work will enable confident decision-making, resource alignment to the market, and strengthen our reputation for reliability and performance.

Key Responsibilities

• Analyse planned and unplanned component demand and translate insights into accurate labour forecasts that support proactive operational planning.
• Identify, interpret, and report on demand trends and variances to enhance forecast accuracy and support strategic, data‑driven decision‑making across the business.
• Provide recommendations that shape strategic planning, inventory management and resource allocation across NSW/ACT.
• Develop, maintain and enhance the cross‑functional asset management tool, ensuring consistent and accurate demand inputs across all business units.
• Build strong relationships and collaborate effectively across teams to support alignment and shared outcomes.
• Champion WesTrac values and safety standards by modelling appropriate behaviours, following planning and scheduling procedures, and actively identifying and controlling hazards.

What we’re looking for

• Tertiary qualification in Economics, Business, Mathematics, Finance or similar, with experience in an analytical role (maintenance planning and/or demand forecasting advantageous).
• Proven forecasting and planning capability.
• Strong forecasting capability with proficiency in Excel and MS Project (pivot tables, lookups, data modelling desirable.
• Excellent stakeholder engagement and communication skills.
• Ability to manage competing priorities in a fast-changing environment.
• Strong analytical, problem-solving and planning skills; comfortable working both autonomously and in a team.

Why WesTrac? 

• 12 Weeks Paid Parental Leave. 
• Training & accredited development pathways.
• Income protection covering you 24/7. 
• Purchased leave options, flexible work arrangements & RDO opt-in available. 
• Discounts on CAT products, tech, retail and travel.
• Employee Wellness Program, including mental health support and fitness initiatives.
• Modern facilities, including onsite parking and a collaborative office environment.
• Refer a friend program – work alongside your mates and receive up to $3000 for each successful referral! 
• Relocation assistance available, if required, for successful candidates.  

Apply Now 

If you’re a commercially minded planner who loves turning complex signals into clarity—and you’re ready to lift forecast accuracy and operational performance—we’d love to hear from you.

For further information regarding this role, please contact the Recruitment Team on 1300 797 028 and reference job number 5239. 

Successful applicants will be required to complete a satisfactory National Criminal History Check and a Pre-Employment Medical as part of the Recruitment Process. 

At WesTrac, our primary focus is our people. As we look to the future, we're focused on harnessing the best talent and providing them with the support they need to achieve success. WesTrac is a member of the Diversity Council of Australia and recognises the value of and strongly supports the principles of equal employment opportunities in the workplace and is committed to continuing to build our workplace culture.