At WesTrac, we're made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work life balance you've always wanted. More development opportunities, with WesTrac's own in house RTO - 50737, access to your own guided learning platform and a range of pathways to help you steer your career in the direction of your dreams. More diversity, with over 4,000 team members with a tonne of differences, united by our passion for building a better tomorrow. As an industry leader and employer of choice, we're Made for More.

BRANCH SUPPORT ADMINISTRATOR | TOMAGO

WesTrac is seeking a proactive and team-oriented Branch Support Administrator to join our dynamic Branch Support team in Tomago. This is an exciting opportunity for an experienced administrator who thrives in a fast-paced environment and enjoys being the go-to person for helpdesk and operational support.

As the first point of contact for the branch, you’ll play a key role in delivering exceptional service to both internal and external stakeholders, while supporting day-to-day administrative functions that keep our operations running smoothly.

This is a full-time opportunity, working Monday to Friday.

Reporting to the Branch Support Manager, your responsibilities will include:

• Managing requests through the Service Work Order Helpdesk
• Supporting operational departments and identifying improvement initiatives
• Acting as a Super User for our ERP systems, collaborating with business stakeholders
• Optimising DBSi processes for automation and improved workflow management
• Delivering helpdesk reporting and trend analysis to support continuous improvement

What we’re looking for:

• Proven experience in administration within a technical or operational environment
• Strong communication and stakeholder engagement skills
• High attention to detail and ability to manage competing priorities
• A collaborative mindset and a passion for process improvement
  
  

Why Join WesTrac?

• Job security and serious potential for advancement
• Refer a friend program - work alongside your mates and receive up to $3000!
• Annual Remuneration and performance review
• Fitness Passport for the whole family
• Flexible work arrangements
• Income protection with 24/7 coverage
• 12 weeks paid parental leave (primary carer)
• Online Learning Library to support your continued development
• Salary Packaging + Novated leases
• Discounts with Apple, JB Hi-Fi, Qantas, Travel Club and more
• Employment Assistance Program (EAP) - This is available for you and your family
• Ability to purchase additional annual leave

Apply Now

If you believe you have the skills and experience to succeed in this role, please submit your resume for consideration via the link. For further information regarding this role, please contact NSW Recruitment on 1300 797 028 and quote job # 4534. Successful applicants will be required to complete a satisfactory National Criminal History Check as part of the recruitment process.