Fleet Performance Manager - CI & RI
Sydney, NSW, AU
At WesTrac, we’re made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work life balance you’ve always wanted. More development opportunities, with WesTrac's own in house RTO - 50737, access to your own guided learning platform and a range of pathways to help you steer your career in the direction of your dreams. More diversity, with over 4,000 team members with a tonne of differences, united by our passion for building a better tomorrow. As an industry leader and employer of choice, we’re Made for More.
About the Opportunity
The Fleet Performance Manager is responsible for shaping and driving WesTrac NSW’s Equipment Management strategy, ensuring alignment with Caterpillar’s standards and customer performance expectations. This role takes a holistic, lifecycle-focused view of Cat assets, ensuring that WesTrac is equipped with the right data, insights, and technical guidance to deliver on its commitments including Customer Value Agreements (CVAs).
Supporting both the Resource Industries (RI) and Construction Industries (CI) segments, the Fleet Performance Manager acts as the central link between strategic planning and frontline execution. The role ensures that operational teams across both sectors have access to critical information on machine health, asset strategies, and Caterpillar technical updates. This enables consistent, high-quality execution across departments, maximising machine uptime, performance and customer satisfaction.
At WesTrac, we’re committed to delivering excellence in everything we do. You’ll be part of a dynamic team that values innovation, collaboration, and continuous improvement.
Key Accountabilities
- Develop and lead WesTrac NSW’s Equipment Management strategy, aligning with Caterpillar standards and customer expectations across both Resource Industries (RI) and Construction Industries (CI).
- Oversee the lifecycle management of Cat assets, including the development and execution of asset strategies and support for Customer Value Agreements (CVAs).
- Manage the operations of the Oil Lab and Condition Monitoring programs, ensuring proactive diagnostics through fluid analysis and data-driven insights.
- Lead Product Health initiatives, providing frontline teams with accurate technical information and driving machine reliability and availability.
- Own and govern the end-to-end process for machine and component tracking using the Asset Management Tool (AMT), ensuring accurate data capture, lifecycle visibility, and alignment with asset strategies to support proactive decision-making and performance optimisation.
- Monitor Cat assets in operation using machine health data and customer Top Tier Metric performance, collaborating with Caterpillar and internal stakeholders to implement Best Practices, Continuous Improvement Value Tracker projects, and new technologies that enhance fleet performance and support continuous improvement.
- Oversee strategy application, data analysis, team management, customer issue resolution, and prioritisation of fleet improvement opportunities.
- Provide strategic direction to senior leadership and contribute to recruitment and performance management activities.
Skills and Experience
- Engineering degree (Mechanical or related) with strategic maintenance and reliability leadership experience preferred.
- Proven success in developing and executing fleet performance and asset management strategies.
- Strong leadership skills with experience managing and influencing cross-functional teams.
- In-depth knowledge of contractual obligations and risk management in high-value agreements.
- Demonstrated ability to build and sustain effective customer relationships.
- Expertise in life cycle cost modelling and maintenance strategy development.
- Excellent communication and interpersonal skills across all levels of stakeholders.
- Highly organised with strong time management and ability to manage competing priorities.
- Strong analytical mindset with a focus on problem-solving, continuous improvement and project delivery.
Why WesTrac?
As one of the World's leading Caterpillar dealers, WesTrac services a broad range of customers across NSW, ACT & WA. Our ongoing success is attributed to the individuals that make up our teams, which is why we offer a competitive benefits package and pride ourselves on our Safe, Engaged, and Customer Focused Culture. As a WesTrac team member, you will receive:
- Competitive Remuneration Package.
- Relocation assistance available.
- Further education assistance program.
- Made for More Rewards.
- Opportunities for career development.
- 12 Weeks Paid Parental Leave.
- Ability to purchase additional annual leave.
- RDO opt in available.
- Income protection covering you 24/7.
- Fitness Passport for the whole family.
- Refer a friend program – work alongside your mates and receive up to $3,000 for each successful referral!
- Discounted CAT products.
- Wellness Program.
Apply Now
If you believe you have the skills and experience to succeed in this role, please submit your resume for consideration via the link. For further information regarding this role, please contact NSW Recruitment on 1300 797 028 and reference job number #4314.
Successful applicants will be required to complete a satisfactory National Criminal History Check & Medical as part of the recruitment process.
At WesTrac, our primary focus is our people. As we look to the future, we’re focused on harnessing the best talent and providing them with the support they need to achieve success. WesTrac is a member of the Diversity Council of Australia and recognise the value of and strongly support the principles of equal employment opportunities in the workplace and are committed to continue to build our workplace culture.