At WesTrac, we’re made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work life balance you’ve always wanted. More development opportunities, with WesTrac's own in house RTO - 50737, access to your own guided learning platform and a range of pathways to help you steer your career in the direction of your dreams. More diversity, with over 4,000 team members with a tonne of differences, united by our passion for building a better tomorrow. As an industry leader and employer of choice, we’re Made for More.

About the role

WesTrac is seeking a Field Service Auto Electrician to join our team and provide support in the Sydney region. As a Field Service Auto Electrician, you will have the valuable opportunity to closely collaborate with our large-scale customer base throughout NSW, ensuring a seamless delivery and handover process for all machines.

Your primary responsibility will involve acting as the main onsite point of contact for customers and coordinating the onsite assembly and customisation of CAT machinery. Additionally, you will be responsible for conducting repairs, maintenance, and inspections on various CAT equipment.

This crucial aspect of your role includes diagnosing faults, performing routine maintenance tasks, and conducting meticulous inspections to ensure that all machines are in optimal working condition before being handed over to the customer.

Key Responsibilities

• Serve as the primary onsite point of contact, addressing customer requirements and providing excellent customer service.
• Coordinate onsite assembly and customisation of CAT machinery based on customer specifications.
• Perform repairs, maintenance, and inspections on CAT machinery to ensure optimal working conditions before handover.
• Provide travel support, visiting various locations in NSW to offer field service assistance and address customer needs.
• Liaise and coordinate with internal stakeholders, such as Mining Support Representatives and Project Coordinators, to manage customer requests and machine requirements, ensuring a smooth and efficient delivery process.

Roster and Remuneration

• Monday - Friday (50-hour week)
• Roster Pattern: 5D2O
• Day shift: 06:30 – 17:00
• Hourly rates UP TO $55.87 + OT $83.81
• Delayed starts available.

*Rates above are a guide only and each candidate will be assessed based on competencies and experience*

Skills & Experience

• Certificate III in Automotive Electrical Technology
• Familiar with Caterpillar Equipment
• OEM Experience
• Exposure to SIS or ET
• Excellent diagnostic and repair skills
• Ability to coordinate multiple stakeholders to ensure deliveries are made on time and to customer standard
• Excellent written and verbal communication skills
• Ability to work autonomously in the field and in a team
• Current Licence

Why Join WesTrac?

As one of the World's leading Caterpillar dealers, WesTrac services a broad range of customers across NSW, ACT & WA. Our ongoing success is attributed to the individuals that make up our teams, which is why we offer a competitive benefits package and pride ourselves on our Safe, Engaged, and Customer Focused Culture. As a WesTrac team member, you will receive:

• Job security and serious potential for career advancement
• Competitive remuneration
• Fitness Passport for the whole family
• Annual Remuneration and performance review
• Discounted CAT Hand Tools
• Generous relocation assistance for eligible candidates 
• Income protection with 24/7 coverage
• 12 weeks paid parental leave.
• Online Learning Library to support your continued development
• Refer a friend program – work alongside your mates and receive up to $3000!
• Novated leasing options
• Purchased Leave program
• Opportunities for growth and development
• Employee Wellness Program
• Discounted private health insurance
• On-boarding and welcome day at our head office in Newcastle

Apply Now

If you believe you have the skills and experience to succeed in this role, please submit your cover letter and resume for consideration via the link. For further information regarding this role, please contact our Recruitment Team on 1300 797 028 and quote job number 2442.

Successful applicants will be required to complete a satisfactory National Criminal History Check as part of the recruitment process.

At WesTrac, our primary focus is our people. As we look to the future, we’re focused on harnessing the best talent and providing them with the support they need to achieve success. WesTrac is a member of the Diversity Council of Australia and recognise the value of and strongly support the principles of equal employment opportunities in the workplace and are committed to continue to build our workplace culture.