Reporting into the MineStar Solutions Manager, the MineStar Sales Coordinator will join our team on a Full-Time basis at our Perth Airport Branch. This role involves serving as a primary point of contact for customers, interpreting parts requirements, and preparing quotations for MineStar Solutions hardware and software agreements. It requires collaboration with the Engineering Team to ensure accuracy in quoting, particularly for First in Class products using agreed Bills of Materials. The coordinator supports improved customer experience by meeting service level expectations and enabling the Specialist team to focus on sales engagement.

Roster: Monday – Friday, 8.5 hours/day (including meal break)

What You’ll Do:

• Prepare quotes for technology products and services using Standard Jobs in PSQ.
• Ensure accuracy of parts, BOMs, and services in both standard and first-in-class quotes.
• Manage purchase orders and job initiation, ensuring compliance and readiness for execution.
• Collaborate with Engineering and Solutions Specialists to quote first-in-class installations.
• Maintain and follow up on the Sales and Opportunity Pipeline in line with agreed processes.
• Triage Zendesk enquiries to ensure timely and efficient customer support within SLAs.
• Support Solutions Specialists by compiling proposal and tender content using approved branding.
• Act as a subject matter expert for team software systems and develop process documentation.

Skills & Experience:

• Experience in construction, mining, or related sectors, with operational knowledge preferred
• Understanding of Fleet Management and Guidance Systems is beneficial
• Familiarity with Caterpillar MineStar Technology is beneficial
• Strong communication and relationship-building skills
• Excellent time management and organisational abilities
• Proficient in Microsoft Office and other relevant IT systems
• Detail-oriented with strong analytical and critical thinking skills
• Able to work independently or collaboratively across multiple locations

Our Benefits inclusive of but not limited to:

• Financial Benefits – Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & More than 600 retail discounts such as Coles, Petbarn, Virgin, HOYTS & Crown.
• Health & Wellness – Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family. 
• Culture & Career – Personal and Team Recognition (Made for More Awards), Internal Career Progression, Training & Upskilling through our award-winning WesTrac Institute.  
• Additional Perks – Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity.  

Our Company & Commitment

With over 4,500 employees, WesTrac is one of the world's largest authorised Cat® equipment dealers, offering a wide range of mining and construction equipment and management solutions.

At WesTrac, we reflect diverse communities, celebrate our people's diversity, and create a culture where employees feel safe to be their authentic selves. We encourage applications from First Nations people, LGBTQIA+ individuals, and those from culturally diverse backgrounds. WORK180 endorsed employer for our commitment to diversity, inclusion, and equality.

Reference Number: 4671