WesTrac are looking for an engaging Parts Interpreter to join our team on a 12-month secondment at our Kalgoorlie branch.

The Parts Interpreter is accountable for receiving customer orders for Caterpillar parts and general enquiries via phone, email and ensuring accuracy and timeliness of processing for continued customer loyalty. This role has a strong focus on customer service, as such we are looking for someone who has a positive, can-do attitude and strong attention to detail and quality and compliance skills.

This role attracts a housing allowance for Kalgoorlie residents.

Location: Kalgoorlie

Roster: 9D5O 11.5hrs

To be successful the following is required: 

• Excellent Customer Service skills, with experience within a similar customer service role
• Mechanical aptitude or knowledge of CAT machinery (desirable)
• Excellent time management skills and the ability to manage multiple tasks in a high-pressure environment.
• Strong skills in the MS Office Suite
• Effective communication skills including written, verbal and interpersonal, active listening, asking appropriate questions, clarifying the issues and expressing oneself clearly.

What we offer:

• Job security with a consistent pipeline of work
• Unrivalled training and development via The WesTrac Institute
• Fantastic team environment and inclusive work culture
• Made for More Rewards program with discounts at retailers like Woolworths, Caltex, Apple, Crown, Qantas and many more
• Paid parental leave, discounted health insurance, income protection insurance, and salary sacrifice options
• Fitness Passport - Giving you access to more than 100 gyms and recreation centres around Australia at once at a discounted rate! 
• Housing allowance for Kalgoorlie residents

If you are interested in taking your career to the next level with WesTrac click the ‘Apply’ button today!

WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve amazing outcomes.

WesTrac Pty Ltd is committed to achieving a diverse and engaged workforce. We are an equal opportunity employer and encourage applications from female, Aboriginal and Torres Strait Island candidates.

WesTrac is an endorsed employer for women via WORK180 - who have reviewed our policies, processes, and initiatives to certify that we are an organisation that supports diversity, inclusion and equality

Job#3448