Reporting to the Contract Manager, the Workshop Manager will join our Westrac operations team on a Full-Time basis at our Kalgoorlie KCGM site. This role involves daily reviewing and managing the on-site operations whilst maintaining and growing key stakeholder relations.

Roster – 8 days on 6 days off Days, 12.5 Hrs (Including unpaid meal break) dayshift only

Location – Kalgoorlie KCGM

What You'll Do:

• Build and maintain strong relationships with customers and internal stakeholders to support effective operations.
• Lead by example in all safety matters, promoting safe behaviours and ensuring efficient and accurate reporting processes.
• Implement and review work order management practices to meet productivity targets and uphold quality standards.
• Maintain positive customer engagement through clear communication and consistent on‑site reporting.
• Identify and drive continuous improvement opportunities to enhance processes, increase efficiency, and support business performance in line with the WesTrac strategic plan.
• Monitor contractual and business compliance, working closely with the Contract Manager to ensure all obligations are met.

Skills & Experience:

• Trade qualification or strong mechanical aptitude, supported by more than five years’ experience in a senior leadership role, including knowledge of Section 26 statutory supervisor requirements.
• Proven ability to build high‑performing teams and deliver exceptional customer service, with a strong understanding of effective people and customer management.
• Excellent organisational skills with the capability to manage fluctuating workloads and prioritise tasks to meet operational demands.
• Advanced stakeholder engagement skills, with the ability to establish and maintain productive working relationships across all levels.
• Intermediate computer literacy (including Microsoft Office) and solid business acumen.
• Demonstrated analytical, problem‑solving, communication, and negotiation skills to effectively resolve workplace issues and customer disputes.

Our Benefits include, but are not limited to:

• Financial Benefits - Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & more than 600 retail discounts, such as, Coles, Petbarn, Virgin, HOYTS & Crown.
• Health & Wellness - Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family.
• Culture & Career - Personal and Team Recognition (Made for More awards), Internal Career Progression, Training & Flexibility through our award-winning WesTrac Institute
• Employee Referral Program - Opportunity to receive a referral bonus up to $5000 for applicable roles
• Additional Perks - Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity.

Our Company & Commitment

With over 4,500 employees, WesTrac is one of the world's largest authorised Cat® equipment dealers, offers a wide range of mining and construction equipment and management solutions.

At WesTrac, we reflect diverse communities, celebrate our people's diversity, and create a culture where employees feel safe to be their authentic selves. We encourage applications from First Nations people, LGBTQIA+ individuals, and those from culturally diverse backgrounds. WORK180 endorsed employer for our commitment to diversity, inclusion, and equality.

Reference Number: 5949