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Supervisor - Project Support

Posted Date:  8 Nov 2024
Location: 

Guildford, WA, AU

Our Project Support Group (PSG) is on the lookout for a dynamic Metro Supervisor to join our Guildford PDC team. In this role, you’ll lead and support labour hire, product support advisors, and warranty support, while providing technical

maintenance insights and continuous improvement for site work teams.

 

What you’ll do:

  • Daily management and leadership of the team
  • Remote troubleshooting and maintenance support for Heavy CAT equipment
  • Assist with technical documentation and maintenance improvements
  • Manage service work orders and warranty process
  • Develop and implement processes for continuous improvement
  • Ensure compliance with safety and risk management protocols

 

Location: South Guildford, WA
Roster: 5/2, 10.5-hour days (Monday to Friday) – Permanent Full-Time

 

This is a full-time position based out at our head office in South Guildford however flexibility to travel to site as necessary is required.

 

What you bring:

  • Field Service or Supervisory experience with a HD Trade background
  • Previous OEM Dealership & Mine site experience (desirable)
  • Strong commitment to safety and risk management
  • Excellent stakeholder engagement and customer service skills
  • Intermediate computer literacy (MS Office, internet-based applications)
  • Analytical, problem-solving, and negotiation skills

 

What we offer:

  • Unrivalled training and development via The WesTrac Institute
  • Family-friendly, Perth-based rostered work - Stay home every night
  • Free and secure on-site parking
  • Fantastic team environment and inclusive work culture
  • Made for More Rewards program with discounts at retailers like Woolworths, Caltex, Apple, Crown, Qantas and many more
  • Discounted health insurance, income protection insurance, and salary sacrifice options
  • Fitness Passport rewards program

 

If you are interested in taking your career to the next level with WesTrac click the ‘Apply’ button today!

 

WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve amazing outcomes.

 

Relocation and Visa sponsorship assistance for candidates on the skilled occupation list may be available to candidates in Australia and Overseas, dependant on the role.

 

WesTrac Pty Ltd is committed to achieving a diverse and engaged workforce. We are an equal opportunity employer and encourage applications from female, Aboriginal and Torres Strait Island candidates.

 

WesTrac is an endorsed employer for women via WORK180 - who have reviewed our policies, processes, and initiatives to certify that we are an organisation that supports diversity, inclusion and equality

 

Job#958

At WesTrac, our primary focus is our people. As we look to the future, we’re focused on harnessing the best talent and providing them with the support they need to achieve success.

WesTrac is a member of the Diversity Council of Australia and recognises the value of and strongly support the principles of equal employment opportunities in the workplace, and we are committed to achieving a diverse and engaged workforce. We are an equal opportunity employer and encourage applications from female, Aboriginal and Torres Strait Island candidates.

WesTrac is an endorsed employer for women via WORK180 - who have reviewed our policies, processes, and initiatives to certify that we are an organisation that supports diversity, inclusion and equality.

Apply now »