Reporting to the Supervisor – CRC Engines, the Service Rebuild Advisor (SRA) will join our Component Rebuild Centre (CRC) team on a full‑time basis. This role works hands‑on within the workshop environment, partnering closely with technicians throughout the strip‑down, cleaning, salvage, and assembly processes. You will play a critical role in assessing component reusability, ensuring quality standards, supporting failure analysis, and driving continuous improvement across the CRC.

Roster – Monday – Friday, 8.5 Hrs/Day (including meal break)

Location - Guilford

What You'll Do:

• Lead a strong safety culture by modelling safe behaviours, completing risk assessments, and ensuring full compliance with WesTrac and customer safety standards.
• Conduct detailed component inspections to determine parts reusability, salvage requirements, and approve completed repairs while maintaining accurate documentation.
• Provide technical coaching and mentoring to technicians, supporting capability development and ensuring consistent quality across the CRC.
• Perform Failure Analysis (FA), identify root causes, develop formal reports, and contribute to the CRC failure analysis database and corrective action planning.
• Drive continuous improvement by supporting CPS initiatives, completing CI cards, and implementing process and workflow enhancements.

Skills & Experience:

• Trade‑qualified with 5+ years post‑trade experience, ideally in Caterpillar component rebuilds.
• Strong mechanical aptitude with advanced component knowledge and experience in failure analysis.
• Solid computer literacy, including MS Office and workshop systems.
• Excellent communication skills with the ability to coach, mentor, and work effectively across teams.
• Strong organisational skills with a commitment to quality, accuracy, and continuous improvement.

Our Benefits include, but are not limited to:

• Financial Benefits - Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & more than 600 retail discounts, such as, Coles, Petbarn, Virgin, HOYTS & Crown.
• Health & Wellness - Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family.
• Culture & Career - Personal and Team Recognition (Made for More awards), Internal Career Progression, Training & Flexibility through our award-winning WesTrac Institute
• Employee Referral Program - Opportunity to receive a referral bonus up to $5000 for applicable roles
• Additional Perks - Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity.

Our Company & Commitment

With over 4,500 employees, WesTrac is one of the world's largest authorised Cat® equipment dealers, offers a wide range of mining and construction equipment and management solutions.

At WesTrac, we reflect diverse communities, celebrate our people's diversity, and create a culture where employees feel safe to be their authentic selves. We encourage applications from First Nations people, LGBTQIA+ individuals, and those from culturally diverse backgrounds. WORK180 endorsed employer for our commitment to diversity, inclusion, and equality.

Reference Number: 5394