Service Rebuild Advisor
Guildford, WA, AU
Reporting to the Area Manager – CRC Powertrain, the Service Rebuild Advisor (SRA) plays a critical role in ensuring quality, cost efficiency, and technical excellence during component rebuilds. This position focuses on parts reusability, salvage processes, Parts & report generation, and failure analysis, while providing technical guidance and mentoring to technicians across the CRC group. This role will be offered on a Full-Time basis.
Roster: Mon – Fri 10.5 hours per day (including unpaid meal breaks)
Location: South Guildford, WA
What you’ll do:
- Work closely with technicians during strip down, cleaning, and assembly processes, with a strong focus on parts reusability
- Approve or reject parts for reuse based on visual and measurement tests; determine salvage processes for cost-effective repairs
- Conduct final inspections and sign-off for component release after rebuild completion
- Provide technical assistance with Failure Analysis (FA) reporting as well as Component Appraisal Reports
- Mentor and coach technicians, sharing technical knowledge and best practices
- Ensure compliance with safety standards, risk assessments, and continuous improvement initiatives
- Participate in Caterpillar Production System (CPS) meetings and support CI card processes
- Maintain accurate documentation for inspections, reuse approvals, and failure analysis findings
Skills and Experience:
- Trade qualification with minimum 5 years post-trade experience in component rebuilds
- Advanced mechanical aptitude and understanding of component salvage processes
- Completed or willingness to undertake Caterpillar Applied Failure Analysis 1 training
- Strong computer literacy
- Excellent communication and interpersonal skills
- Ability to work autonomously and collaboratively within a team
Desirable:
- Caterpillar Applied Failure Analysis training
- Experience in continuous improvement and lean methodologies
Our Benefits inclusive of but not limited to:
- Financial Benefits – Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & More than 600 retail discounts such as Coles, Petbarn, Virgin, HOYTS & Crown.
- Health & Wellness – Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family.
- Culture & Career – Personal and Team Recognition (Made for More Awards), Internal Career Progression, Training & Upskilling through our award-winning WesTrac Institute.
- Employee Referral Program– Opportunity to receive a referral bonus up to $5000 for applicable roles.
- Additional Perks – Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity
Our Company & Commitment
With over 4,500 employees, WesTrac is one of the world's largest authorised Cat® equipment dealers, offering a wide range of mining and construction equipment and management solutions.
At WesTrac, we reflect diverse communities, celebrate our people's diversity, and create a culture where employees feel safe to be their authentic selves. We encourage applications from First Nations people, LGBTQIA+ individuals, and those from culturally diverse backgrounds. WORK180 endorsed employer for our commitment to diversity, inclusion, and equality.
Reference Number : 4990