Reporting into the People Services Manager, the Receptionist will join our People Services Department on a fixed-term contract basis.

This role involves being the first point of contact for visitors and callers, while also supporting the People Services team with administrative and helpdesk tasks.

Roster: Monday to Friday, 8.5-hour days (including meal break)

Type: Fixed-term contract until October 2025

What You’ll Do:

• Provide professional front desk reception, greeting visitors and managing incoming calls and emails
• Monitor and respond efficiently to People Services Helpdesk requests
• Perform general administrative support including document archiving, data entry, and invoice processing
• Maintain a tidy and welcoming reception area and manage office supplies
• Assist with onboarding coordination and meeting room bookings

Skills & Experience:

• Previous experience in a receptionist or administrative support role
• Strong customer service focus with the ability to create a welcoming and professional first impression
• Excellent verbal and written communication skills
• Strong organisational and time management abilities
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Ability to manage multiple tasks and prioritise effectively

Our Benefits inclusive of but not limited to:

• Financial Benefits – Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & More than 600 retail discounts such as Coles, Petbarn, Virgin, HOYTS & Crown.
• Health & Wellness – Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family.
• Culture & Career – Personal and Team Recognition (Made for More Awards), Internal Career Progression, Training & Upskilling through our award-winning WesTrac Institute. 
• Additional Perks – Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity.  

Our Company & Commitment

With over 4,500 employees, WesTrac is one of the world's largest authorised Cat® equipment dealers, offering a wide range of mining and construction equipment and management solutions.

At WesTrac, we reflect diverse communities, celebrate our people's diversity, and create a culture where employees feel safe to be their authentic selves. We encourage applications from First Nations people, LGBTQIA+ individuals, and those from culturally diverse backgrounds. WORK180 endorsed employer for our commitment to diversity, inclusion, and equality.

Reference Number: 4115