Reporting to the Area Manager, the Hose Shop Supervisor is responsible for leading day‑to‑day warehouse and hose production operations within our Parts Distribution Centre. You will oversee a team of approximately 25 warehouse operators and hose builders, ensuring safe operations, efficient production, high-quality standards, and excellent customer outcomes.

This is a hands-on leadership role where you will drive safety, people engagement, operational efficiency, and continuous improvement, while working closely with key internal and external stakeholders.

Location: Guildford PDC 

Roster:  Mon – Fri 8.5 hours per day (including lunch break)

6am to 3pm

What you will do:

• Lead by example in safety, actively promoting and embedding a strong safety culture
• Supervise daily warehouse and hose production operations to meet quality, safety, and delivery targets
• Engage, coach, and mentor team members, including performance reviews and development planning
• Manage inventory, including WIP control and discrepancy investigations
• Plan and schedule labour and resources to align with fluctuating workloads
• Oversee hose production processes, tooling, and equipment performance
• Drive continuous improvement initiatives to enhance efficiency, quality, and productivity
• Ensure high standards of customer service and on-time delivery
• Manage expenses and staffing resources in line with company policies and delegated authority

About You

You are a confident, people-focused leader with proven experience supervising warehouse or production teams in a fast-paced environment. You balance operational delivery with safety, quality, and team engagement.

To be successful, you will have:

• Proven experience (2–4 years) in a warehouse or distribution environment, with a strong understanding of end‑to‑end warehouse operations
• Demonstrated ability to lead, coach, and manage a large operational team in a fast‑paced setting
• Strong commitment to workplace health and safety, proactively leading safe work practices
• Solid capability in warehouse processes, inventory control, and managing competing operational priorities
• Excellent communication, organisational, and problem‑solving skills, with the ability to adapt in a changing environment

Desirable (but not essential):

• Forklift licence
• Experience using systems such as SAP, SCALE or DBS
• Knowledge of hydraulic hoses, machine parts, or tooling
• Exposure to continuous improvement or lean practices

Our Benefits inclusive of but not limited to:

• Financial Benefits – Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & More than 600 retail discounts such as Coles, Petbarn, Virgin, HOYTS & Crown.
• Health & Wellness – Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family.
• Culture & Career – Personal and Team Recognition (Made for More Awards), Internal Career Progression, Training & Upskilling through our award-winning WesTrac Institute.
• Additional Perks – Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity. 

Our Company & Commitment

With over 4,500 employees, WesTrac is one of the world's largest authorised Cat® equipment dealers, offering a wide range of mining and construction equipment and management solutions.

At WesTrac, we reflect diverse communities, celebrate our people's diversity, and create a culture where employees feel safe to be their authentic selves. We encourage applications from First Nations people, LGBTQIA+ individuals, and those from culturally diverse backgrounds. WORK180 endorsed employer for our commitment to diversity, inclusion, and equality.

Reference Number: 5505