WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve amazing outcomes.

Ready for more work life balance? Want quality time with family and to enjoy your favourite activities? Ready to step away from a customer facing role or off the tools? Whether you’re in the twilight of your career or simply looking for a change, this opportunity might be perfect for you. Embrace the opportunity by transitioning to an office-based position, with flexible hours and mentorship from industry veterans, including a manager who has been with WesTrac for over 30 years!

About the role:

Reporting to the Pricing and Quotation Supervisor, the Service Pricing Officer will be responsible for developing accurate service pricing for Mining and Construction Rebuilds, Customer Support Agreements (CSA’s), Life Cycle Costs (LCC’s) and general service pricing within our Western Australia business units. 

This role will work closely with a team of specialist resources, both internal and external, to assist with pricing development to ensure accurate information is collated and provided in a timely manner to the relevant stakeholder. This individual will also be responsible for managing and actioning Helpdesk requests and queries, ensuring the delivery of prompt service pricing solutions.

Location: South Guildford, WA

Roster: Monday - Friday, 8-hour days (Permanent, Full-Time)

About You:

• Trade qualified in mobile plant maintenance or equivalent tertiary qualifications with expertise in equipment, component, parts, and service maintenance and cost management.
• Demonstrate excellent customer service abilities, adept at building and nurturing strong relationships.
• Proven track record in handling challenging situations and meeting tight deadlines.
• Background in the automotive or mining industry is highly desirable.
• Ability to be solutions focused with demonstrated and proactive problem-solving.
• Strong Computer skills including but not limited to MS Office, inventory management and warehousing systems.

What we offer:

• Opportunity to receive a referral bonus of $5,000 as part of our recommend and spend program.

• Job security with a consistent pipeline of work
• Unrivalled training and development via The WesTrac Institute
• Family-friendly, Perth-based rostered work - Stay home every night
• Fantastic team environment and inclusive work culture
• Made for More Rewards program with discounts at retailers like Woolworths, Caltex, Apple, Crown, Qantas and many more
• Paid parental leave, discounted health insurance, income protection insurance, and salary sacrifice options

If you are interested in taking your career to the next level with WesTrac click the ‘Apply’ button today!

Relocation and Visa sponsorship assistance for candidates on the skilled occupation list may be available to candidates in Australia and Overseas, dependent on the role.

WesTrac Pty Ltd is committed to achieving a diverse and engaged workforce. We are an equal opportunity employer and encourage applications from female, Aboriginal and Torres Strait Island candidates.

WesTrac is an endorsed employer for women via WORK180 - who have reviewed our policies, processes, and initiatives to certify that we are an organisation that supports diversity, inclusion and equality.

Job # 644