Reporting to the Pricing and Quotations Supervisor, the Service Pricing Officer will join our Sales and Operations Division on a Permanent  Full-Time basis at our Parts Distribution Centre in South Guildford. This role is responsible for developing accurate service pricing, life cycle cost models, and maintenance budgets that support customer solutions and business outcomes. Working closely with Sales, Service, Operations, and Product Support teams, you will analyse equipment maintenance, labour, and parts data to deliver competitive pricing, support Customer Support Agreements, and provide expert cost forecasting across a diverse fleet of equipment.

This role suits a commercially minded and analytical professional with a strong understanding of equipment maintenance, service costing, and lifecycle management within the mining, construction, heavy equipment, or related industries.

Department Overview: Service Pricing

Roster – 5 Days, 8.5 Hrs/Day (Inc Meal Break)

What You'll Do:

• Develop and validate service pricing using Caterpillar systems and dealer resources
• Create Life Cycle Cost (LCC) models and maintenance budgets for new and existing equipment.
• Analyse labour, parts, and maintenance data to deliver competitive pricing solutions.
• Support customer Support Agreements and maintenance cost forecasting
• Provide timely pricing support to internal stakeholders
• Collaborate with Sales, Service, Operations, and Product Support Teams
  
  

Skills & Experience:

• Trade qualified in Mobile Plant Maintenance, Engineering, Automotive trades or equivalent industry experience
• Experience in Mining, construction, heavy equipment, automotive , or related industries
• Strong understanding of equipment maintenance, service costing, and component management
• Advanced MS Excel skills and analytical skills essential
• Excellent problem solving skills, communication, and stakeholder management
• Experience with ERP systems, lifecycle costing, maintenance planning, or Caterpillar systems is highly regarded

Our Benefits include, but are not limited to:

• Financial Benefits - Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & more than 600 retail discounts, such as, Coles, Petbarn, Virgin, HOYTS & Crown.
• Health & Wellness - Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family.
• Culture & Career - Personal and Team Recognition (Made for More awards), Internal Career Progression, Training & Flexibility through our award-winning WesTrac Institute
• Employee Referral Program - Opportunity to receive a referral bonus up to $5000 for applicable roles
• Additional Perks - Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity.

Our Company & Commitment

With over 4,500 employees, WesTrac is one of the world's largest authorised Cat® equipment dealers, offers a wide range of mining and construction equipment and management solutions.

At WesTrac, we reflect diverse communities, celebrate our people's diversity, and create a culture where employees feel safe to be their authentic selves. We encourage applications from First Nations people, LGBTQIA+ individuals, and those from culturally diverse backgrounds. WORK180 endorsed employer for our commitment to diversity, inclusion, and equality.

Reference Number: 6474