Reporting into Pricing and Quotation Supervisor, the Equipment Pricing Specialist will join our Pricing Team on a Full-time basis at our Guildford Location.  This role involves playing a critical role in supporting our sales and service departments with Caterpillar equipment aftermarket service pricing. Utilising your maintenance and repair skills, you will work with industry-leading dealer systems and applications.

Roster: Monday – Friday 8.5 hours per day (including meal break)

What You’ll Do:

• Respond to helpdesk pricing requests/queries on time for relevant stakeholders.
• Develop accurate service pricing solutions based on customer requirements.
• Research, validate, and update service pricing using Caterpillar’s information. Maintain regular correspondence with Caterpillar and escalate inquiries through dealer portals.
• Create detailed budget, regional, and local equipment life cycle cost (LCC) pricing files for new and aftermarket equipment.
• Develop multi-level Customer Value Agreements (CVA) including Total Maintenance and Repair (TM&R) and Maintenance and Repair Contracts (MARC).
• Create detailed quotations for equipment rebuilds, upgrades, and Caterpillar certified programs (CMR, Dealer Rebuild, CPT, CMCR).
• Create detailed quotations for various equipment repairs and maintenance (mechanical, hydraulic, electrical, fabrication).
• Investigate and apply relevant Caterpillar certified programs (CPT, CMR, CMCR) and other merchandising programs.
• Analyse historical data to determine competitive labour hours and parts pricing.

Skills & Experience:

• Trade qualified in mobile plant maintenance or equivalent with expertise in component, parts, and service maintenance and related cost management
• Proficiency in optimizing maintenance processes and costs.
• Meticulous attention to detail, especially when dealing with figures and data
• Proven track record in delivering exceptional customer service and building productive relationships
• Intermediate proficiency in MS Office and internet-based applications
• Advance capabilities in time management and planning, with the ability to handle multiple priorities effectively.

Our Benefits inclusive of but not limited to:

• Financial Benefits – Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & More than 600 retail discounts such as Coles, Petbarn, Virgin, HOYTS & Crown.
• Health & Wellness – Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family. 
• Culture & Career – Personal and Team Recognition (Made for More Awards), Internal Career Progression, Training & Upskilling through our award-winning WesTrac Institute.  
• Additional Perks – Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity.  

Our Company & Commitment

With over 4,500 employees, WesTrac is one of the world's largest authorised Cat® equipment dealers, offering a wide range of mining and construction equipment and management solutions.

At WesTrac, we reflect diverse communities, celebrate our people's diversity, and create a culture where employees feel safe to be their authentic selves. We encourage applications from First Nations people, LGBTQIA+ individuals, and those from culturally diverse backgrounds. WORK180 endorsed employer for our commitment to diversity, inclusion, and equality.

Reference Number: 3452