Business Process Analyst
Guildford PDC, WA, AU
WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve amazing outcomes.
Reporting to the Inventory, Data and Reporting Supervisor, the Business Process Analyst drives process improvements across the business unit. This involves providing business analytics, data collation, recommendations, and process enhancements. The focus is on identifying improvement opportunities through gap analysis and conducting thorough analysis to design, develop, and implement business processes and associated system application solutions that support Sales Execution's goals and objectives.
Key responsibilities include driving the velocity, flexibility, and accuracy of Sales Support processes by analysing processes and researching best practices in collaboration with Information Technology (IT) to deliver system improvements that meet business needs. The role also involves providing analytical expertise by analysing data and generating reports to improve the Sales Support team's end-to-end processes, including quoting, contract review, invoicing, and machine ordering.
The role is also responsible for managing Sales Execution's Data Strategy to ensure data quality is well-maintained and accurate. This includes supplying data to the business meaningfully and logically to support proactive business decision-making.
Location: South Guildford, WA
Roster: Monday – Friday, 8 hours / hour days
To be successful the following is required:
- Experience in a similar-sized enterprise, with a strong background in business analytics, process improvement, and project management.
- Coding experience in SQL, Python, or similar languages.
- Intermediate to advanced proficiency with Microsoft Power Platform products, such as Power BI, Power Automate, and Power Query.
- Customer service skills combined with strong analytical abilities, attention to detail, and accuracy.
- Strong problem-solving and negotiation skills, with a flexible and adaptable approach.
- Skilled in planning and organisation, adept at managing time and adjusting to fluctuating workloads and priorities.
Desirable:
- Bachelor’s degree in Industrial Engineering, Business, Commerce, Data Analytics, or a related field.
What we offer:
- Opportunity to receive a referral bonus of $5,000 as part of our recommend and spend program.
- Job security with a consistent pipeline of work
- Unrivalled training and development via The WesTrac Institute
- Family-friendly, Perth-based rostered work - Stay home every night
- Fantastic team environment and inclusive work culture
- Made for More Rewards program with discounts at retailers like Woolworths, Caltex, Apple, Crown, Qantas and many more
- Paid parental leave, discounted health insurance, income protection insurance, and salary sacrifice options
If you are interested in taking your career to the next level with WesTrac click the ‘Apply’ button today!
Relocation and Visa sponsorship assistance for candidates on the skilled occupation list may be available to candidates in Australia and Overseas, dependant on the role.
WesTrac Pty Ltd is committed to achieving a diverse and engaged workforce. We are an equal opportunity employer and encourage applications from female, Aboriginal and Torres Strait Island candidates.
WesTrac is an endorsed employer for women via WORK180 - who have reviewed our policies, processes, and initiatives to certify that we are an organisation that supports diversity, inclusion and equality
Job#2727