FIFO Plant Mechanic - Warranty Support
Guildford, WA, AU
WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve amazing outcomes.
Reporting to the Project Support Supervisor, the HD Fitter will have strong communication skills, with exceptional customer support at the forefront of their interactions. The role will also involve providing lead technical support on maintenance and warranty repairs. You will be working both autonomously and within a team.
This permanent role will see you doing ALL of the above, as you will be the specialist for a Caterpillar mining fleet. To be successful in this role, you must have an understanding of warranty provisions, and be able to assist customers with component warranty and replacement requirements.
Location: FMG Christmas Creek
Roster: 7 days, 7 nights on, 7 days off - 12 hours per day
Ideally, the successful candidate will meet the following criteria:
- Australian recognised Heavy Duty Plant Mechanic qualification with additional post trade experience
- HR-Licence
- High level understanding of Caterpillar Warranty Provisions is essential
- Experience and strong understanding on 793F trucks, 994H & K loaders, D11T dozers and C175 and 3500 series engines will make you successful in this role
- Strong communication skills, to assist with building relationships with team members and customers
- Sound diagnostic and troubleshooting skills
What we offer:
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Opportunity to receive a referral bonus of $5,000 as part of our recommend and spend program.
- Job security with a consistent pipeline of work
- Unrivalled training and development via The WesTrac Institute - continue to upskill whilst working with us!
- Fantastic team environment and inclusive work culture
- Made for More Rewards program with discounts at retailers like JBHIFI, Woolworths, Caltex, Apple, Crown, Qantas and many more retail and entertainment outlets
- Paid parental leave
- Discounted health insurance
- Income protection insurance
- Salary sacrifice options
- Fitness Passport - Giving you access to more than 100 gyms and recreation centres around Australia at once at a discounted rate!
- Opportunity to develop into a Specialist position through our supported career succession plans.
If you are interested in taking your career to the next level with WesTrac click the ‘Apply’ button today!
Relocation and Visa sponsorship assistance for candidates on the skilled occupation list may be available to candidates in Australia only at this current time.
Job #1299