Reporting to the Drills Supervisor, the Drills Specialist will join our DDS Team on a FIFO basis here at Westrac. This role involves being the link between the Customer and Westrac establishing a connection for current and future works for all Drills technical product information, documentation, and continuous improvement concepts. The Specialist will pro-actively assist with Drills preventative maintenance schedules as well as maintenance teams for planning work scopes and trouble shooting.

Department Overview:

The Diggers and Drills department is a dedicated business unit that provides aftermarket product support to the growing population of HMS and drill products across the state.
We provide Specialists and site support technicians through our regional branch network support, bringing specialised hands-on product technical support and breakdown response.

Roster – Various rosters, 12.5 Hrs/Day 

What You'll Do: 

• Technical Maintenance and Diagnostics – Oversee and execute proactive and preventative maintenance

• Equipment Servicing – Perform servicing and repairs through shutdown and breakdown periods
• Planning & Reporting – Provide technical input into shutdown planning and proactive maintenance
• Training & Collaboration – Upskill staff where possible through on the job training
• Work across a variety of regional sites providing technical support

Skills & Experience: 

• HD Plant mechanic qualification/certification
• HR-Licence
• 10+ years post trade relevant experience including Field Service exposure with CAT Drills
• CAT/OEM Dealership experience with CAT/Terex/Bucyrus fleet 5+ years
• High level of competence on mobile hydraulic & low voltage electrical systems used in Hydraulic Mining Shovels
• Demonstrated understanding of machine application on site, optimum operation knowledge
• Ability to work autonomously or with others & lead customer work groups onsite, instruct/teach & knowledge share

Our Benefits include, but are not limited to: 

• Financial Benefits - Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & more than 600 retail discounts, such as, Coles, Petbarn, Virgin, HOYTS & Crown. 

• Health & Wellness - Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family. 
• Culture & Career - Personal and Team Recognition (Made for More awards), Internal Career Progression, Training & Flexibility through our award-winning WesTrac Institute 
• Additional Perks - Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity. 

Our Company & Commitment 

With over 4,500 employees, WesTrac is one of the world's largest authorised Cat® equipment dealers, offers a wide range of mining and construction equipment and management solutions. 

At WesTrac, we reflect diverse communities, celebrate our people's diversity, and create a culture where employees feel safe to be their authentic selves. We encourage applications from First Nations people, LGBTQIA+ individuals, and those from culturally diverse backgrounds. WORK180 endorsed employer for our commitment to diversity, inclusion, and equality. 

Reference Number:  5088