Administrator - Service Operations

Posted Date:  26 Aug 2025
Location: 

Guildford, WA, AU

Reporting to the New Machines Mining Manager, The Administrator Service Operations is responsible for providing a high level of administrative support to the designated area/store/team/branch.

 

 

Roster:  Mon – Fri 8.5 hours per day (including unpaid meal breaks)

Location: South Guildford, WA

 

 

What you’ll do:

  • Provide high-level administrative support to designated teams, branches, or stores.
  • Coordinate and monitor Quality Assurance audits to ensure compliance with WesTrac policies and procedures.
  • Manage site mobilisation requirements, including induction arrangements and daily timesheet accuracy.
  • Encode and price external items onto work orders, ensuring correct documentation and processing.
  • Handle purchase requisitions and oversee the end-to-end purchasing process.
  • Maintain accurate time capture reporting and archive management systems.
  • Facilitate training requirements and support safety and contamination control audits.
  • Build and maintain strong relationships with internal stakeholders and external customers

 

 

Skills and Experience:

  • Proven experience in administrative support within a fast-paced operational or service environment
  • Strong understanding of compliance, auditing processes, and quality assurance standards
  • Proficiency in data entry, time capture systems, and managing purchase requisitions
  • Excellent attention to detail with the ability to manage multiple tasks and meet deadlines
  • Solid communication and interpersonal skills for engaging with internal teams and external stakeholders
  • Familiarity with safety protocols, induction processes, and site mobilisation procedures
  • Competence in using business systems and software (e.g., ERP platforms, Microsoft Office Suite)
  • A proactive, problem-solving mindset with the ability to work independently and collaboratively

 

 

Our Benefits inclusive of but not limited to:

  • Financial Benefits – Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & More than 600 retail discounts such as Coles, Petbarn, Virgin, HOYTS & Crown.
  • Health & Wellness – Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family.
  • Culture & Career – Personal and Team Recognition (Made for More Awards), Internal Career Progression, Training & Upskilling through our award-winning WesTrac Institute. 
  • Employee Referral Program– Opportunity to receive a referral bonus up to $5000 for applicable roles.
  • Additional Perks – Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity

 

 

Our Company & Commitment

With over 4,500 employees, WesTrac is one of the world's largest authorised Cat® equipment dealers, offering a wide range of mining and construction equipment and management solutions.

 

At WesTrac, we reflect diverse communities, celebrate our people's diversity, and create a culture where employees feel safe to be their authentic selves. We encourage applications from First Nations people, LGBTQIA+ individuals, and those from culturally diverse backgrounds. WORK180 endorsed employer for our commitment to diversity, inclusion, and equality.

 

Reference Number : 4227

At WesTrac, our primary focus is our people. As we look to the future, we’re focused on harnessing the best talent and providing them with the support they need to achieve success.

WesTrac is a member of the Diversity Council of Australia and recognises the value of and strongly support the principles of equal employment opportunities in the workplace, and we are committed to achieving a diverse and engaged workforce. We are an equal opportunity employer and encourage applications from female, Aboriginal and Torres Strait Island candidates.

WesTrac is an endorsed employer for women via WORK180 - who have reviewed our policies, processes, and initiatives to certify that we are an organisation that supports diversity, inclusion and equality.