Parts Interpreter – Canberra

Join WesTrac and take your career to the next level!

We’re on the lookout for an experienced Parts Sales Coordinator to become a key player in our Canberra team. If you’re passionate about delivering exceptional customer service and thrive in a fast-paced environment, this is your chance to make an impact.

In this pivotal role, you will use your product knowledge to identify customer needs, ensure parts are ordered and delivered promptly, and keep operations running smoothly. Reporting to the Branch Manager, you’ll work closely with a supportive team to manage enquiries, dispatch goods, and assist with general warehousing duties.

This isn’t just a job - it’s a pathway to a long-term career with a world-leading dealership, complete with training, development opportunities, and exposure to multiple areas of the business.

The roster for this position is Monday to Friday, 9.5 hour shifts with an on-call rotation every second Saturday.

*For internal purposes, this role is a Part Sales Coordinator

Key Responsibilities 

• First point of contact for all parts orders  
• Inbound order call management 
• Parts interpretation 
• Follow up customer enquiries + regular stocktakes  
• Assisting with warehousing duties such as picking, packing, and dispatching parts 

Skills & Experience 

• Previous experience in a high-level customer service role
• Problem solving skills and the ability to manage multiple tasks  
• Intermediate computer literacy skills – MS Office and internet-based applications 
• Excellent communication and interpersonal skills with the ability to effectively liaise with customers and a diverse range of team members 
• Positive attitude and passion to deliver the best outcome for the customer every time 

 Why Join WesTrac?

• Competitive remuneration
• Refer a friend program - earn up to $3000 to work alongside your mates!
• Annual Remuneration and performance review
• Discounted CAT Hand Tools
• Fitness Passport for the whole family
• Income protection with 24/7 coverage
• 12 weeks paid parental leave (primary carer)
• Salary Packaging + Novated leases
• Ability to purchase additional annual leave

Apply Now  

If you believe you have the skills and experience to succeed in this role, please submit your resume for consideration via the link. For further information regarding this role, please contact the Recruitment Team on 1300 797 028 and reference job number 4935.

Successful applicants will be required to complete a satisfactory National Criminal History Check as part of the recruitment process.

Please note: The Talent Acquisition Team will be on annual leave from Friday 19th December 2025, returning Monday 12th January 2026. During this time, recruitment activities will be paused, and applications will not be reviewed. Any applications submitted