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Permanent - full time
Hunter Valley & Newcastle
Product Support

At WesTrac, we’re made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work life balance you’ve always wanted. More development opportunities, with in house RTO’s, access to your own guided learning platform and a range of pathways to help you steer your career in the direction of your dreams. More diversity, with over 4,000 team members with a tonne of differences, united by our passion for building a better tomorrow. As an industry leader and employer of choice, we’re Made for More.

About the role

Reporting to the Area Manager, the General Workshop Planner will use proactive methods of data collection, analysis and tracking to oversee all planning activities in line with resources and agreed timelines.

Working closely with Project Managers, Project Coordinators, Workshop Supervisors and key stakeholders, this position will see you reviewing service quotations and orders before submitting them to tender as well as creating a plan for labour and workshop tasks. Our ideal candidate will have proven organisational skills, with a mindset of continuous improvement to assist the overall operational effectiveness of our General Workshop.

Skills & Experience

  • Production Planning experience within a similar environment
  • Demonstrated knowledge in working and understanding Equipment Maintenance and Planning/Scheduling concepts
  • High level of initiative and problem-solving skills with the ability and drive to follow through with required actions
  • Demonstrated customer service skills with an understanding as to the importance of effective Customer Management
  • Strong communication skills – written, verbal and interpersonal
  • Excellent attention to detail with the ability to analyse information and identify continuous improvement initiatives
  • Ability to work successfully within a team and autonomously
  • Excellent organisational skills, with the ability to manage fluctuating workloads and conflicting priorities to achieve tight deadlines


  • Mechanical Trade Qualification coupled with post trade experience
  • Caterpillar Experience will be highly regarded

Why Join WesTrac?

As one of the World's leading Caterpillar dealers, WesTrac services a broad range of customers across NSW, ACT & WA. Our ongoing success is attributed to the individuals that make up our teams, which is why we offer a competitive benefits package and pride ourselves on our Safe, Engaged and Customer Focused Culture. As a WesTrac team member you will receive:

  • Competitive remuneration
  • Annual Remuneration and performance review
  • Discounted CAT Hand Tools
  • Fitness Passport for the whole family
  • Up to $8k in relocation assistance for eligible candidates 
  • Income protection with 24/7 coverage
  • 12 weeks paid parental leave
  • Online Learning Library to support your continued development
  • Opportunities for progression with pathways to field services, sales and leadership roles
  • Dealership network with opportunities for short term or permanent transfers

At WesTrac, our primary focus is our people. As we look to the future, we’re focused on harnessing the best talent and providing them with the support they need to achieve success. WesTrac is a member of the Diversity Council of Australia and recognise the value of and strongly support the principles of equal employment opportunities in the workplace and are committed to continue to build our workplace culture

Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time

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