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Kalgoorlie - Service Planner

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Job number:
877901
Work type:
Permanent - full time
Location:
Goldfields & Kalgoorlie, Esperance
Categories:
Operational Support Services

WesTrac are currently seeking a Service Planner to join our Kalgoorlie Branch for a Residential position.

As the successful applicant you will be required to communicate and schedule all customer requirements.

Service Planner Role Accountabilities:

  • Live the Values - Leads by example everyday through actions, behaviours and decisions
  • Workshop Work order management - opening jobs, vendor engagement and invoicing
  • Quoting - accurate and timely quoting for both Field Service and Workshop
  • Component and parts supply, Forecasting’s, ordering including interdepartmental engagement with PEX, Machine shop etc.
  • Reporting (internal and external) Customer progress reports, variation management along with internal WIP reporting
  • Invoicing assistance - Assist supervisors with invoicing and warranty claims
  • Building job packs for safe execution of all major tasks (Permits, procedures, JHA, SWP)
  • CI - Manage the CI process for the branch including Quality assurance and standardisation

Roster: Monday – Friday 12-hour shifts

  • Kalgoorlie Residential Position
  • Relocation assistance & Housing Allowance provided

What we're looking for:

As the successful candidate you will possess the following skills:

  • Live the Values - Leads by example everyday through actions, behaviours and decisions including compliance with WesTrac’s safety procedures, safe working practices and life- saving rules
  • Mechanical Trade Certificate (Post trade 4-5 years)
  • Advanced diagnostic skills
  • Ability to schedule and prioritise activities within a fast-paced environment
  • Excellent written and verbal communication skills
  • Dedication to customer satisfaction and service requirements
  • Sound knowledge of Caterpillar equipment and literature systems
  • Previous Supervisory & scheduling experience
  • Intermediate level or higher of MS suite

You will have a proactive approach to your work with demonstrated experience working in high performing teams and have a methodical approach to problem solving.

 

Advertised: W. Australia Standard Time
Applications close: W. Australia Standard Time

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