SEARCH

For more than 25 years WesTrac has set the benchmark in equipment management solutions, providing customers across Western Australia, New South Wales and the Australian Capital Territory. As one of the largest authorised Cat equipment dealers in the world, WesTrac provides customer with a wide range of machinery and construction equipment as well as comprehensive whole-of-life management solutions. With more than 3,000 staff and 140 apprentices, WesTrac is dedicated to creating and delivering outstanding value for our employees. Let’s do the Work.

Product Support Analyst 

About the role

Reporting to the Product Support Sales Manager you will be working with our Product Support team based at our Tomago Branch. 

You will be accountable for providing operational support to the team by undertaking a range of customer-focused activities assisting business units with continuing their focus on the above areas with the intent to increase revenue, productivity, quality and customer service in line our strategic focus.

This exciting opportunity will have you begin a structured three year Graduate Program that will allow you to gain exposure to large parts of the WesTrac business while supporting the product support team, providing the opportunities to build your promising career.

Key Responsibilities

• Assisting with scoping, creation, coordination and completion of projects relating to market development, Caterpillar Production Systems, data analysis, Vision link connections, parts delivery, forward operations planning and project management 
• Rotate through business units providing operational support

Skills & Experience

• Bachelor’s degree in Finance/Commerce, Business or Supply Chain
• Previous exposure to business, project management, accounting and marketing related functions
• Strong computer literacy skills in Microsoft Project, Microsoft Word, Excel, Visio and PowerPoint
• Ability to build and maintain successful working relationships with internal and external stakeholders
• Excellent written, verbal and interpersonal communication skills
• Strong organisational skills with ability to manage multiple priorities in a fast paced environment 

Benefits

• Competitive salary
• Company funded income protection
• Flexible work arrangements
• Purchased leave
• Discounted private health plan
• Fitness Passport
• On-boarding and Welcome day at our Head Office in Newcastle

Apply Now

If you believe you have the skills and experience to succeed in this role, please submit your cover letter and resume for consideration via the link.

For further information regarding this role, please contact our Recruitment team on 1300 797 028.

At WesTrac, our primary focus is our people. As we look to the future, we’re focused on harnessing the best talent and providing them with the support they need to achieve success. WesTrac recognise the value of and strongly support the principles of equal employment opportunities in the workplace and are committed to continue to build our workplace culture.