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Reporting to the Contract Manager, the Supervisor is accountable for the management of the MARC site's day-to-day activities in accordance with the MARC agreement, ensuring procedural and policy compliance to meet the MARC agreement and minimum standards of store performance is maintained at all times.

The Supervisor provides leadership to the team members within their allocated area to ensure safety, quality and efficiency are of the highest standard resulting in exceptional customer satisfaction. 

This role will be on an 8/6 FIFO roster from Perth, working 12 hour days.

Duties include but are not limited to:

• Ensure company safety procedures, safe working practices and Life Saving Rules are strictly followed, with the aim of reducing TRIFR to zero.
• Ensure comprehensive understanding of CSA agreement obligations and all associated areas of accountability as they apply to the specific site, including:
  • Fleet performance and reliability targets
  • Store financial performance
  • On site personnel management
  • Customer liaison and satisfaction
• Oversee warranty claim management to ensure correct identification and administration of all warranty work on-site.
• Ensure contractual reconciliations are performed and dealt with as per the Quarterly attestation schedule.
• Build and maintain strong working relationships with external stakeholders (e.g. customer).

The successful candidate will have;

• An Australian recognised trade qualified certificate (Heavy Diesel Plant Mechanic or Auto Electrician) with a minimum 5 years' post qualification experience.
• Demonstrated supervisory experience with experience in training and mentoring.
• Basic understanding of financial principles including working to set budgets.
• Excellent customer service skills with the ability to build and maintain successful working relationships.
• Highly developed attention to detail.
• Demonstrate strong safety values.
• Advanced time management, planning and organisational skills with the ability to manage multiple priorities to meet objectives.

Desirable:

• Caterpillar dealer experience working in maintenance and repair contracts
• Green Belt CPS/Lean/6 Sigma qualified
• Certificate IV Frontline Management or Diploma of Management
• Elevated Work Platform
• Dogging & Basic Rigging
• Working at Heights & Confined Spaces

 In return we offer;

WesTrac offers competitive remuneration packages and many other benefits which include:

• Salary sacrificing options i.e. airline membership, motor vehicle etc
• Supportive work environment and career progression opportunities
• Refer a friend program – work alongside your mates and receive $1000 for each successful referral
• Uniforms and PPE provided
• Discounts with Blackwoods, Apple, JB Hi-Fi, Qantas, Travel Club and more
• Discounted CAT products
• Discounted health insurance

About Westrac:

WesTrac has set the benchmark in equipment solutions, providing customers across Western Australia, New South Wales and Australian Capital Territory with award winning support across the mining, construction and transport industries. WesTrac’s vision is to be the Customers First Choice in Equipment Management Solutions. To achieve this, we put safety first and have the right people in the right roles.

We reserve the right to withdraw this ad prior to the closing date.