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Reporting to the Field Service Supervisor, your responsibilities will include, but not limited to carrying out warranty and customer repairs on a range of CAT machinery and associated products in a timely and efficient manner. You will be required to carry out field service work on a regular basis throughout the Goldfields, and you have access to the latest training and technical knowledge relating to the CAT product in both workshop and field positions. 

You will also be required to have sound customer relations and interpersonal skills and the ability to work completely unsupervised. Your responsibilities will also include;

• Manage work orders including ordering parts as required
• Carrying out Caterpillar product improvement plans and product support program
• Maintaining safe work practices and a safe work environment
• Deliver first class customer service

About the role

• 2/1 FIFO roster (ex Perth) or 10/4 residential roster
• Relocation assistance provided

About you;

The role will require you to have

• Previous post trade Caterpillar experience in a field service environment.
• Australian Recognised Heavy Duty Mechanical Trade Qualification.
• 3 - 5 years post Trade experience.
• Ability to work unsupervised and remote.
• Excellent fault-finding skills.
• Excellent troubleshooting and diagnostic skills.
• Previous use of safety and risk assessment tools, such as Job Safety Analysis and Take 5's.
• Current C Class Licence – HR Preferred.

Desirable Criteria:

• High Risk Work Licence (i.e. LF, DG, RG, EWP).
• Familiarity with service literature.

 In return we offer;

WesTrac offers competitive remuneration packages and many other benefits which include:

• Salary sacrificing options i.e. airline membership, motor vehicle etc
• Supportive work environment and career progression opportunities
• Refer a friend program – work alongside your mates and receive $1000 for each successful referral
• Uniforms and PPE provided
• Discounts with Blackwoods, Apple, JB Hi-Fi, Qantas, Travel Club and more
• Discounted CAT products
• Discounted health insurance

 About Westrac:

WesTrac has set the benchmark in equipment solutions, providing customers across Western Australia, New South Wales and Australian Capital Territory with award winning support across the mining, construction and transport industries. WesTrac’s vision is to be the Customers First Choice in Equipment Management Solutions. To achieve this, we put safety first and have the right people in the right roles

We reserve the right to withdraw this ad prior to the closing date