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Mechanical Field Service Supervisor - Newcastle

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Job number:
Work type:
Permanent - full time
Hunter Valley & Newcastle
Management, Product Support

About the Opportunity

WesTrac Tomago is seeking an ambitious individual to lead a high performing team of Field Service Technicians who service our construction customers in the Newcastle and Hunter Valley region. As a Field Service Supervisor for one of the world’s leading Caterpillar dealerships you will work closely with our vast customer base to ensure their needs are met efficiently. Your success will be measured by the feedback from both our customers and technicians, as well as your ability to meet targets and budgets.

Key Responsibilities:

  • Safety compliance
  • Customer support and service
  • Team management
  • Work order and invoice management
  • Continuous improvement

What you’ll need to succeed

In addition to being an accomplished leader with a demonstrated ability to successfully motivate a dynamic team you will have the following:


  • Expert communication, negotiation and interpersonal skills
  • Excellent organisational skills with the ability to successfully prioritise fluctuating workloads
  • Strong commitment to safety and customer service
  • Experience leading a successful team
  • Ample exposure to the construction and mining industry
  • Mechanical Trade qualification + a proven mechanical aptitude

On offer is a generous salary package, a range of corporate benefits including fitness passport, 24/7 income protection, wellness program, purchased leave program, corporate partner discounts and loads more! This position will be based from our Head Office at Tomago, just 20 minutes from Newcastle. Relocation assistance is on offer for eligible candidates.

Roster for this position is Monday – Friday 10 hours per day excluding meal breaks.

About WesTrac

WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships. Operating in NSW, ACT and WA, we supply equipment solutions to thousands of customers across the mining, construction, transport, forestry, agriculture and power generation sectors. At WesTrac our primary focus is our people. We know that our success is the result of more than 3,000 talented people working together to achieve amazing outcomes. Now, as we look to the future and our goal of becoming the first choice in equipment solutions, we're more focused than ever on harnessing the best talent for our business.

Apply Now!

This is a keenly awaited appointment with high visibility within our business and as such we are looking to fill this exciting role swiftly. For more information and confidential discussion please contact Claire Pavey in the HR Dept. on 1300 797 028.

Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time

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